IBM Datacap 9.0 Overview

IBM Datacap 9.0 Overview

 

Interested in learning about the latest developments with Datacap? This 5 min demo illustrates Datacap’s new features via a new insurance claim. An insurance agent uses Datacap to capture, classify and extract important information on their mobile device to process the claim.

 

Learn more with this quick video.

 

Building IBM Case Management Solutions

Building IBM Case Management Solutions

 

Case Management is not easy to describe – not these days in terms of its flexible abilities, that when implemented effectively can address a myriad of complex scenarios using rules, workflow, collaboration tools, ECM & much more.

 

This new Red Book uses standard scenarios to help visualize how this technology can be used

Cognitive Search is Coming Soon

Cognitive Search is Coming Soon

By Adam Wilkins, Business Development Manager

 

I was recently asked to do a presentation on Cognitive Systems, and if you haven’t heard about this fascinating technology, you soon will. It’s where computers start to figure out what we want, even when we don’t know what we are looking for.

 

Make sense? Of course

We can’t email you!

We can’t email you!

 

We’re looking to do things right. If you don’t want us to email you any more, no problem. But for those of you that would like to continue receiving invitations to RKO’s webinars, events or solution updates we need your permission.

 

The Canadian government is tightening its laws and requires all email recipients to

What is Taxonomy…and how to do it well…

What is Taxonomy…and how to do it well…

by Adam Wilkins, Director of Strategic Consulting

 

In my recent blog posts, I’ve mentioned the word *taxonomy*, and even prescribed some ideas on how they should look, but Gabrielle from our office has backed me into a corner and asked me to specifically address the question, “what is a taxonomy?”, so

How much metadata is too much metadata?

How much metadata is too much metadata?

By Adam Wilkins Director of Strategic Consulting

 

Sitting in boardrooms across the country, this question is often asked of me.  Now it’s important to remember the purpose of metadata: to provide context to a piece of content, like a document, so that it is more consistently findable

RKO Business Solutions Welcomes Don Gillis

RKO Business Solutions Welcomes Don Gillis

 

RKO Business Solutions is excited to have Don Gillis join our technical implementation team as a Sr. ECM Technical Specialist. Don joins us after 30 years with IBM where’s he’s worked as a Solution Architect, Project Manager and Consultant.

 

Don will primarily work with Alberta based clients as RKO continues to grow

What is Metadata?

What is Meta Data?

by Gabrielle Eagles

 

Meta data is data about data – confused?

 

Ok. Meta data allows you to put a tag on documents/files/web content to make it easier to find later. In fact metadata is what makes Google so successful as a search engine because every web page on the planet is tagged to make

What is Enterprise Content Management (ECM)?

What is Enterprise Content Management (ECM)?

by Gabrielle Eagles

 

Content Management, or that for an entire company (ECM), is simply how you organize all the content that gets used and distributed in your company. “Content” can be documents, files, images, emails and any other company related information.

 

Traditionally, companies store content in files under a network drive somewhere.