IBM Datacap 9.0 Overview
Interested in learning about the latest developments with Datacap? This 5 min demo illustrates Datacap’s new features via a new insurance claim. An insurance agent uses Datacap to capture, classify and extract important information on their mobile device to process the claim.
Learn more with this quick video.
Building IBM Case Management Solutions
Case Management is not easy to describe – not these days in terms of its flexible abilities, that when implemented effectively can address a myriad of complex scenarios using rules, workflow, collaboration tools, ECM & much more.
This new Red Book uses standard scenarios to help visualize how this technology can be used
Cognitive Search is Coming Soon
By Adam Wilkins, Business Development Manager
I was recently asked to do a presentation on Cognitive Systems, and if you haven’t heard about this fascinating technology, you soon will. It’s where computers start to figure out what we want, even when we don’t know what we are looking for.
Make sense? Of course
We can’t email you!
We’re looking to do things right. If you don’t want us to email you any more, no problem. But for those of you that would like to continue receiving invitations to RKO’s webinars, events or solution updates we need your permission.
The Canadian government is tightening its laws and requires all email recipients to
What is the difference between Enterprise Content Management (ECM) and Records Management (RM)?
By Adam Wilkins, Director of Strategic Consulting
The question was posed to me the other day, “what is the difference between ECM and RM,” or more specifically, Content Management and Records Management?
What is Taxonomy…and how to do it well…
by Adam Wilkins, Director of Strategic Consulting
In my recent blog posts, I’ve mentioned the word *taxonomy*, and even prescribed some ideas on how they should look, but Gabrielle from our office has backed me into a corner and asked me to specifically address the question, “what is a taxonomy?”, so
How much metadata is too much metadata?
By Adam Wilkins Director of Strategic Consulting
Sitting in boardrooms across the country, this question is often asked of me. Now it’s important to remember the purpose of metadata: to provide context to a piece of content, like a document, so that it is more consistently findable
RKO Business Solutions Welcomes Don Gillis
RKO Business Solutions is excited to have Don Gillis join our technical implementation team as a Sr. ECM Technical Specialist. Don joins us after 30 years with IBM where’s he’s worked as a Solution Architect, Project Manager and Consultant.
Don will primarily work with Alberta based clients as RKO continues to grow
What is Meta Data?
by Gabrielle Eagles
Meta data is data about data – confused?
Ok. Meta data allows you to put a tag on documents/files/web content to make it easier to find later. In fact metadata is what makes Google so successful as a search engine because every web page on the planet is tagged to make
What is Enterprise Content Management (ECM)?
by Gabrielle Eagles
Content Management, or that for an entire company (ECM), is simply how you organize all the content that gets used and distributed in your company. “Content” can be documents, files, images, emails and any other company related information.
Traditionally, companies store content in files under a network drive somewhere.