ECM Cloud Solutions – IaaS, PaaS, SaaS & Solutions as a Service (Solaas)


Tailored, Secure, Economical & Scalable Solutions

PaaS-SaaS-Cloud-IaaSRKO’s cloud solutions reduce costs and provide value in a shorter period of time while meeting your department’s business needs

While Cloud computing has become a compelling cost-saving approach for budget strapped & over worked IT teams, it has been tough to implement for Enterprise Content Management solutions. RKO has overcome this challenge by applying decades of ECM experience to solutions that provide organizations with enterprise capabilities without the need to manage the complexities of building and maintaining the underlying infrastructure. RKO takes care of the provisioning, configuring and managing of servers, databases and applications, enabling organizations to focus time and resources on strategic priorities.

RKO offers IBM’s ECM technology as hosted services on-premise, hybrid or full cloud deployments.


SolaaS: Solutions as a Service

All organizations want their customer-centric business processes to result in exceptional customer experiences. The challenge is that task-centric views to relevant content are required to achieve this objective. RKO’s Solutions as a Service meet this challenge by combining purpose specific workflows with unified views to relevant information. This information is gathered from the disparate array of content sources that exist within every organization; from email and social media through to file shares and documents captured via mobile devices in the field. With RKO’s SolaaS organizations realize greater value in less time by way of hosted, tailored ECM implementations. Common RKO Solutions as a Service offerings include:

  • HR on boarding
  • Policy/SOP/Work Instruction creation & dissemination (Critical Content)
  • Client on boarding (e.g. for financial services)
  • Contract/claims forms
  • Permit applications


SaaS: Software as a Service

RKO Software as a Service saves time and cost by providing organizations with turn-key hosted provisioning of specific application components from IBM’s ECM product suite. RKO offers the following IBM ECM applications as SaaS (public, private, and hybrid) including support for mobile and options for training and support services:

  • IBM FileNet Content Manager
  • IBM Forms
  • IBM Enterprise Records
  • IBM eDiscovery Manager
  • IBM Case Manager
  • IBM Content Collections
  • IBM Datacap Capture


PaaS: Platform as a Service

RKO’s Platform as a Service minimizes time to value when developing ECM solutions by way of hosted pre-built environments consisting of integrated ECM application components, databases, application servers, open APIs and web services. Whether looking to deploy a new ECM solution or move a current solution to a hosted model, RKO’s PaaS offerings can shorten time to production and ensure security, scalability and expert support.

IaaS: Infrastructure as a Service

RKO’s Infrastructure as a Service reduces demand on IT resources and ensures high availability by way of Cloud hosted technical environments based on IBM’s SoftLayer offerings. RKO’s IaaS provides the flexibility to manage changing workloads and reliably deliver high-performance applications combined with expert managed services for ongoing sustainment.

Before, we had people with more than 15 years’ experience processing routine transactions. IBM Enterprise Content Management solutions alleviate representatives of these tasks so they can better present our value proposition,” says Fred Cook, North Shore Credit Union. “Our goal is to turn data into information, information into knowledge and knowledge into wisdom.

Contact us for a no-obligation demonstration 1.778.383.1850!


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ECM Cloud Solutions – IaaS, PaaS, SaaS & Solutions as a Service (Solaas)

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