IBM FileNet 5.0 and 5.1 End of Support

 

filenet-ibm-logoSome time ago IBM announced end-of-support dates for two older versions of IBM FileNet. This is in keeping with their policy to support non-current versions for a minimum of 5 years from release date.  FileNet v5.0 will go end-of-support on April 30, 2016, while v5.1 will no longer be supported September 30, 2016.

 
For customers still using these versions, IBM reserves the right to not support issues raised unless the same issue can be replicated on a supported version.  Additionally, IBM will not release any fixes for older versions, with any fix packs or hot fixes only being released for those versions currently supported.

 

As such, it is important for customers using these versions to immediately plan for an upgrade.  As the upgrade process involving testing, some system outages and various other planning and upgrade exercises can often span many months, now is the time to call for a consultation.  Please do not hesitate to contact us for a free consultation.  Please also note that RKO can offer extended support services should your systems be on a non-supported version; please click here for details on our extended support services.

 

Finally, although not yet released, RKO anticipates IBM will announce that IBM FileNet 5.2.x will go end of support on April 30, 2018. A new version of FileNet is due this second half of 2015, but details are not yet public.

 

Additional information:

IBM Software Support Product Lifecycle page:

http://www-01.ibm.com/software/support/lifecycle/index_f.html

 
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